Privacy Policy

1. Who We Are

Raccoon Soft (operating as raccoonsoft.dev) is a custom software development agency founded in 2016. Our registered contact is [email protected].

2. What Data We Collect

We collect data only when you actively provide it:

• Contact form submissions: name, company, email, phone number, project description. We use this to respond to your enquiry.
• Job applications: name, email, and any information you include in your application sent to [email protected].
• Email correspondence: the content of any emails you send us.

We do not use tracking cookies, third-party analytics, or advertising pixels on this website. Contact form submissions are processed via Formspree (formspree.io), a third-party form delivery service. Formspree acts as a data processor and does not use your data for any purpose beyond delivery to us.

3. How We Use Your Data

Data you provide is used exclusively to:

• Respond to your project enquiry or open application
• Send you a proposal or project brief if requested
• Communicate about an ongoing engagement

We do not sell, share, or rent your data to third parties.

4. Legal Basis (GDPR)

Where GDPR applies, our legal basis for processing contact form and job application data is legitimate interest (responding to your enquiry) and, where applicable, contract performance. You may withdraw consent or request deletion at any time.

5. Data Retention

Enquiry data is retained for up to 24 months after last contact. If no engagement follows, data is deleted. You can request deletion at any time by emailing [email protected].

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise any of these rights, email [email protected].

7. Security

All data is transmitted over HTTPS. We do not store contact form submissions in a database accessible from the public internet.

8. Changes to This Policy

We may update this policy occasionally. Material changes will be noted at the top of this page with a revised date.

9. Contact

Questions about this policy? [email protected]